High Level Software - May 2023

HLS Booking Link in BI Dashboards

We have now made it easier to get from your Power BI dashboards back to your booking in HLS. When a reservation ID is displayed in the report a new column ‘view in’ HLS will also be selectable. After selected you will be redirected back to the booking hub page of the PMS so you can take action or review the booking more closely saving you time moving from one platform to another.

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Debtor BI Dashboard

Our latest addition to the BI dashboards: the Group Debtors report. This comprehensive view presents aggregated data on outstanding debt across your estate, organised by booking and lead time. Easily identify with our bar chart visual, which sites are falling behind on their administrative tasks. Take immediate action by addressing the bookings directly from the report, enabling you to swiftly tackle any outstanding issues and improve your overall sales performance.

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Owed BI Dashboard

Effortlessly view comprehensive owed ledgers for your entire estate through a user-friendly report. This centralised report allows you to conveniently monitor overpaid invoices across all selected sites, providing a holistic overview. Dive deeper into the data by selecting a specific site to access detailed information about related bookings and their corresponding values. Empower your accounting teams to stay up-to-date on overpaid invoices, enabling them to effectively follow up with guests and ensure accurate maintenance of financial records.

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Vouchers BI Dashboard

You can now monitor the success of your voucher or promotional campaigns with HLS. We've streamlined the process of tracking booking volume and revenue, allowing you to easily assess the effectiveness of your promotions. Whether you want to analyse results across your entire estate or focus on a single site, our new dashboard provides a comprehensive overview. Gain valuable insights into what drives success and discover opportunities to enhance your promotional efforts for better outcomes.

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Reservation Search Dashboards

Save valuable time for you and your central reservations team by accessing a centralised report where you can locate all bookings across your entire estate. Quickly find the specific booking you're looking for by searching across all your hotels from one report. This streamlined process eliminates the need for manual searching through multiple systems and enhances efficiency in managing bookings across your properties.

Minor Updates & Enhancements

We have also released several minor updates that affect the following areas:

• No Show - Bug Fix to the automated process for group booking

• Vouchers - Minor bug fixes and enhancements

 

Pay by Link

Get ready to streamline your payment processes like never before with our revolutionary new feature! Pay by link allows you to effortlessly request payments and credit card information via email and SMS, giving your customers a seamless experience that enhances their satisfaction with your services. This feature is guaranteed to revolutionise your payment processes, saving you valuable time and energy while improving the overall customer experience.